Leadership skills

Leadership skills and mastery of management methods are not identical.
A manager is expected to have methodological skills (including planning, leading, delegating, moderating, deciding) and technical skills (industry knowledge, knowledge of standards, familiarity with common QM systems, etc.). He knows leadership styles (authoritarian-cooperative; leadership through communication, team orientation, motivation, employee discussions, etc.) and leadership methods/techniques (management by... techniques; PRO strategy; coaching; NLP; situational leadership, etc.) and practices these in a way that is appropriate to the situation.
A leader, as understood by QET, has skills that go beyond this. For sustainable success, he or she relies on trust from employees and business partners, which can only develop if values, meaning and responsibility are given particular importance. The leadership qualities understood in this way include ethical competence (values, integrity, sense of responsibility, trust, etc.) as well as social and individual skills (authenticity, sensitivity, vision, holistic thinking, role model function, communication, social and emotional intelligence, ability to motivate and persuade, critical competence, conflict competence, willingness to learn, enthusiasm, etc.).

See also:
Corporate culture; working atmosphere; motivation; social skills; value orientation; communication; effectiveness; fairness; change management; risk management; employee competence; employee management; coaching; performance management; corporate governance; leadership
Reference to QET guidelines:
Q01 Management skills; Q03 Leadership; Q02 Social skills; Q06 Change management; Q07 Human resources management; E01 Business ethics; E17 Compliance; E05 Data protection; T01 Guidelines; T02 CI; T08 Conflict management; T09 Error culture
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