CIP is an inner attitude of everyone involved in the company and means: continuous improvement. This attitude permeates all activities and ultimately the entire company. CIP refers to product, process and service quality. CIP is implemented through a process of constant small improvement steps in continuous teamwork.
CIP is a basic principle in quality management and an indispensable component of ISO 9001. It was developed in the 1980s as a German adaptation of the Japanese Kaizen.
Rather than being a working group that meets regularly and for an unlimited period of time, the CIP is more like a workshop and is led by internal or external moderators. The primary goal is to quickly exploit rationalization potential.
The prerequisite for success is the will of management to implement the results of the CIP immediately, to empower the CIP teams themselves to directly implement their ideas and to provide the necessary resources for this.
What is needed is a corporate culture in which employees' ideas and teamwork are expressly encouraged and employees receive effective support and recognition for this.
See also:
Fairness; corporate mission statement; value orientation; white-collar crime; intelligent factory; re-engineering; open innovation
Reference to QET guidelines:
Q01 Management skills; Q03 Leadership; Q04 Employees; Q06 Change management; Q15 Processes; Q20 CIP