Management systems describe the tasks of management as well as its methods and leadership techniques. They exist in every functioning company, but not all of them meet the basic requirements (see the further literature or the programs of management seminars).
Operational areas of application are: organization, personnel, planning/control, information/communication, customers/markets, environment. The best-known management system today deals with quality management according to ISO 9001. Other management systems can be found in environmental management, risk management, financial management, product management, customer management, personnel management, supplier management, information management, knowledge management, innovation management.
An integrated management system (IMS, e.g. the EFQM model; see detailed description in the literature) combines the individual management systems into a comprehensive management system for the entire company. It combines methods and instruments for complying with requirements from the various company areas in a uniform structure. This enables leaner, more efficient management of the entire company.
See also:
Quality management; ICT management; innovation management; conflict management; customer management; human resources management; product management; environmental management; knowledge management; risk management; diversity management; re-engineering; process management; performance management
Reference to QET guidelines:
Q01 Management skills; Q03 Leadership; Q06 Change management; Q07 Human resources management; Q15 Processes; Q16 Flexible organisation; Q19 Risk management; Q17 Learning organisation