"Quality" is one of the three fundamental building blocks of a comprehensive corporate culture as understood by QET (Quality - Ethics - Transparency).
ISO standards and business administration often differentiate between structural quality, process quality and result quality. These quality aspects also form the basis of the QET concept, but are supplemented by others in the QET concept.
The QET guidelines include under "quality" indicators and guidelines on leadership, employees, key management areas, responsibility, social skills, customer orientation, product quality, knowledge base, innovations, production and improvement processes.
At QET, a particular focus is placed on the centuries-old and currently highly topical concept of the honorable merchant; this refers to the personal quality and value orientation, especially of the company owners and their managers.
The quality of a company as perceived by the market and the public is another essential quality aspect of the QET understanding of corporate culture.
See also: Quality management; Quality competition; Leadership; Customer management; Product management; Human resources management; Continuous improvement process; Change management
Reference to QET guidelines: Quality 20; T10 Suppliers; T14 Controlling; T15 Benchmarking; T16 SWOT