Concept for radical changes to production/business processes in companies. This results in improvements in costs, time, quality and service.
Re-engineering means looking at the work that goes into a company's products and services from different perspectives than before and aims to abandon previous approaches.
In a narrower sense, re-engineering means transforming previously isolated work processes into holistic ones. For example: material procurement, production, marketing and shipping are combined and no longer handled in separate departments or processes.
Re-engineering has already triggered significant changes in cross-sectional organizations, supply chains and customer relationships. The re-engineering concept has also inspired the development of tools, including management information systems, ERP systems, knowledge management systems, groupware and cooperative systems.

See also:
Innovation management; management systems; organisation; corporate management; change management
Reference to QET guidelines:
Q06 Change Management; Q09 Customers; Q13 Succession; Q15 Processes; Q16 Flexible Organization; Q18 Innovation; Q20 CIP; T15 Benchmarking; T16 SWOT
Back to blog