T06 Social-Media

“Social media” refers to social networks and online communities that serve as virtual platforms for the mutual exchange of opinions, impressions and experiences.
Whatever your opinion of the Internet and social networks, they are now an integral part of our world and their importance will probably continue to grow. Most companies are therefore already present on social networks. This is where customers, business partners and employees are, where a large part of the public is active, where a good image can be built up, but can also be quickly lost if the company produces negative headlines.

In context with:
Q:
Q07, Q10
A:
E05
T:
T02, T03, T11, T12