T09 Error culture

In principle, mistakes should be dealt with constructively. Because mistakes can be learned from. Business owners should ensure that their employees do not have to fear sanctions when mistakes happen (for the first time).
An error analysis can help to learn from the error and to profit from it overall by changing and optimizing processes.

In context with:
Q:
Q01, Q02, Q07
A:
E02, E07
T:
T01, T08, T12